Unlike other manufacturers and repair centers, we offer a superior and standard one-year warranty on all of our equipment.

If you experience any problems with your Spectralink equipment please use the following procedure to return the equipment. Also, if you are sending in a non-warranty item for repair, please follow the same procedure.

1. Pack up all defective equipment in a box (if shipping back phones, please do NOT include the battery).
2. Enclose a note in the box which lists your company information and what is enclosed in the box.
3. Ship to address is as listed on the top of the page.
4. For the customs paper work, ensure you list that the equipment is defective.
5. List a value of $10.00 for all pieces of equipment – the equipment is defective and does not have any real value.
6. Once received at Ameri*Can, we will promptly test the equipment and send out repairs or replacements to you.

For any further questions or concerns, please call 800-730-8304.